Infotainment System Shuts Off

[44Eagle]

I have a 2025 ZR2 that I purchased in 11/24. It immediately had a problem with the infotainment system freezing. The dealer reprogrammed it and it was good for several months. Then it started to auto reboot. I took it to the dealer several times and since it was randomly occurring, they could not find a problem. So they, did a factory reset. Last month it started to randomly shut off while I was driving. t would reboot but my Apple phone would not reconnect. Long story, after several dealership visits, GM told them this is a known problem with "NO FIX" and do not replace the infotainment system. It goes on to say, "BE PATIENT". The dealer gave me a copy of the GM document with the case number should any of you have the same problem. I am contacting GM today to start a lemon law claim. I'm disappointed. This is an awesome truck and do not want to got though the lemon law process again!

 

[NullNomad]

I know this is a silly thing to type or even suggest, but this was a notorious problem in Wranglers. FCA said "known issue, no fix" but it ended up being loose fuses. So people would pop the cover and press on everything to make sure they were seated. Typically there were a few that weren't fully seated.

 

[AXE]

I know this is a silly thing to type or even suggest, but this was a notorious problem in Wranglers. FCA said "known issue, no fix" but it ended up being loose fuses. So people would pop the cover and press on everything to make sure they were seated. Typically there were a few that weren't fully seated.

I've got a new Kawasaki Teryx H2 SXS. Fuses and relays are loose as hell. I haven't had any issues but some have. I'm actually surprised they work at all.

 

[harleydiesel]

Wait for the Big fix! its a joke- i decided to remove all pairing and just plug in directly- so far no dropped calls and it sync's every time just like one would expect from Bluetooth. too many dropped calls or not finding the phone right when i needed it. try plugging in the cord every damn time but worked for the last 3 weeks.

 

[44Eagle]

After a few months of trying to get it repaired, I acquired a letter that was from GM to their dealerships that said there is no fix and directs them not to replace the system. It further asks them to seek patience from the customer! I submitted a claim with that letter last week and they sent me an approval to repurchase the vehicle yesterday. I am happy to share the letter if anyone needs it.

 

[AXE]

After a few months of trying to get it repaired, I acquired a letter that was from GM to their dealerships that said there is no fix and directs them not to replace the system. It further asks them to seek patience from the customer! I submitted a claim with that letter last week and they sent me an approval to repurchase the vehicle yesterday. I am happy to share the letter if anyone needs it.

Post it! Some guys could use it.

 

[44Eagle]

Here the info from GM about the Infotainment System. The last page list the models and years of the affected vehicles. Good luck.

 

[Byrds8]

They just cant seem to do shit right. I wish I could be bad at my job, make tons of money, and get to keep on going.

 

[AXE]

They just cant seem to do shit right. I wish I could be bad at my job, make tons of money, and get to keep on going.

Government and Wall Street have perfected it!

 

[harleydiesel]

Post it! Some guys could use it.

I would like to see your letter.