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Wow. Just wow.So the truck can't get any more OTA updates unless you sign up for On Star?
Just got my truck back from the dealership this afternoon. They’ve told me the cause for the music dropout was the amplifier. So far it’s working fineI lost track of all the previous threads, so a new one on my latest infotainment system update.
I had my rig in for some trim repair. I asked them to do the latest infotainment update and they did. It didnt list the actual update number on the work order, but I believe it may be N242435631-04 from last fall. I've included photos of all three update packages and relative dates they were performed on my rig. .
My system wasn't terribly bad compared to what others have posted. My main issues were occasional signal drops on Sirius, lock up on Sirius and Android, and GPS losing track of vehicle. It was all intermittent and random. I also thought the bass on the Bose system was soft compared to my other rigs.
It's too early to say, but it seems to be a good update and surprisingly the bass is now on par with HD and Tahoe. Not gonna rattle the windows, but better for the average user experience.
I'll give it some time, but might do the Tahoe and HD if it holds up. Both work fairly well, the HD has had a few cut outs on Sirius but very infrequent!
I call BS. Every GM truck I've been in with this infotainment system has audio drop-out issues. It's the communication taking place between the phone and the radio that is muting the sound. Nothing to do with a bad amplifier unless you truly have a bad amp which I doubt. If you disconnect your phone from the radio, the drop-out goes away. It is a design flaw in the hardware and there is no software fix. As soon as you reconnect it to CarPlay, it comes back. Can't speak to Android as I don't use that OS.Just got my truck back from the dealership this afternoon. They’ve told me the cause for the music dropout was the amplifier. So far it’s working fine
I use Android and can't say for sure if that is causing the drop out. My wife uses Carplay and she doesn't seem to have many issue with drop out. I use Androif in the 1500 and it still drops once in a while but is better after updates. Ive hardly ever had any drops on 2500HD, but lately I've had a few. Could easily be something with phone connection and it just happens randomly.I call BS. Every GM truck I've been in with this infotainment system has audio drop-out issues. It's the communication taking place between the phone and the radio that is muting the sound. Nothing to do with a bad amplifier unless you truly have a bad amp which I doubt. If you disconnect your phone from the radio, the drop-out goes away. It is a design flaw in the hardware and there is no software fix. As soon as you reconnect it to CarPlay, it comes back. Can't speak to Android as I don't use that OS.