ANY ISSUES WITH ONSTAR/ DATA??

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my onstar seems to be not working. anybody else? no nav and truck connected without internet. no response from onstar notification buttons in truck. they sent a refresh but nothing.
 
My onstar module failed recently on my 22. Same issues your seeing. Dealer had to order a replacement. When I picked it up everything was working again except the my Chevy app. Onstar comm services had to configure the new module to my truck then the app worked. Dealer service wasn’t aware that had been done.
 
My onstar module failed recently on my 22. Same issues your seeing. Dealer had to order a replacement. When I picked it up everything was working again except the my Chevy app. Onstar comm services had to configure the new module to my truck then the app worked. Dealer service wasn’t aware that had been done.
thanks for info @cef2lion just got off the phone with GM technical. trouble codes showing onstar module not responding. appt. set for next saturday for diagnostic. could be worse i guess. 14k miles on my 22.
 
1000040038.webp

I got this code whilst on the trails today
 
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my onstar seems to be not working. anybody else? no nav and truck connected without internet. no response from onstar notification buttons in truck. they sent a refresh but nothing.
When this happened, did the Bluetooth and built in phone mic continue working? I want to disable my onstar, but have read when you do, you lose the mic for phone calls. That means you have to use speaker phone mode... I assuming if the onstar unit is bad it would have the same results if it were removed.
 
When this happened, did the Bluetooth and built in phone mic continue working? I want to disable my onstar, but have read when you do, you lose the mic for phone calls. That means you have to use speaker phone mode... I assuming if the onstar unit is bad it would have the same results if it were removed.
np with bluetooth.
 
When this happened, did the Bluetooth and built in phone mic continue working? I want to disable my onstar, but have read when you do, you lose the mic for phone calls. That means you have to use speaker phone mode... I assuming if the onstar unit is bad it would have the same results if it were removed.
Bluetooth worked fine.
 
My onstar module failed recently on my 22. Same issues your seeing. Dealer had to order a replacement. When I picked it up everything was working again except the my Chevy app. Onstar comm services had to configure the new module to my truck then the app worked. Dealer service wasn’t aware that had been done.

Dead Onstar Module. Happened to me.
my diagnosis is onstar module blown. backordered 3rd party supplier. any idea how long?
 
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