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Yeah that is the issue, you can take your truck to the dealer and have them look for the radio update. It will need to be updated via wire/cable and more than likely will cost you the diagnostic fee ($160)My 22 ZR2 software is still on Android 10 and im not able to get the app thru my radio. Searching pulls up no results for "Infiniti Personalized Sound", "Infinity" or however I search. No matter how I search or what I type in to search, there are no results for this app. Maybe it's just cause of Android 10.
Its not worth $160 to me just so I can get the app. I have a Hideaway sub under the back seat. I'm happy with the sound of the system with the sub included.Yeah that is the issue, you can take your truck to the dealer and have them look for the radio update. It will need to be updated via wire/cable and more than likely will cost you the diagnostic fee ($160)
Your infotainment system needs a reflash.I'm still notice nothing at all when using this app. Default to custom setting and nothing happens. Don't really care, but curious at to why it doesn't do anything at all.