Paint chipping

HuntRedi

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My truck is less then 2 weeks old and has started chipping at the corners pretty good. I took it to my dealership and had to argue with the head of their service department that it was paint chipping and not dirt. He spent several minutes trying to rub and scratch the "dirt" away. I insisted that if it was dirt he needed to clean it and show me blue paint underneath. After taking my truck into the back for 10 minutes he came back and admitted it was chipping. He directed me to a repair shop to have it repainted under warranty. He stated factory paint defects were only covered under warranty for the 1st 2000 miles. When I went to the repair shop they gave me a quote but did not recommend doing anything with it until there was some kind of fix for the cause of the chipping. Repainting will only be a short term fix and they thought it was a bad idea to repaint over the factory paint at this time for an issue that is likely to come back.

I'm not sure what my next step should be. I really do not want to have the hood repainted only to have this issue return but also don't want to be past my warranty period and have this be completely my problem.

Any advice on what I should do next?
make him prove the paint is only covered for 2000 miles...i'm not in the know on all the details here but that's the first I've heard of that number and I've had paint warranty done well beyond that mileage by a GM dealer.

I have the same problem, as do many others on the forum, and I'm waiting for a reasonable "fix" before I paint the hood as well. Ultimately, I'm not sure GM will officially release anything (based on what I've heard from the Colorado Zr2 crew that seem to be dealing with a similar problem for longer) but I suspect there will be solid fixes implemented by various paint shops that would be worth implementing. Just my $.02
 

dvire

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I already called my dealership about the chipping on my hood and I'm sure they would take care of me, but I would definitely prefer that GM comes out with something before I repaint it. The chipping isn't just in the corners of the scoop for me but actually all around it pretty bad.
 

GearheadSS

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I thought the paint warranty was part of the 3 years / 36K bumper to bumper coverage. Is that not accurate?
It is but GM still needs to figure out how to stop it from happening again. There's no guarantee that just having the hood repainted will stop the scoop from chipping the new paint. GM has to come up with a solution that will stop the scoop from touching the paint and chipping it.

It is highly unlikely that GM will pay for more than one hood repaint so it's best to wait until they know how to stop it from happening again.
 
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